Privacy Policy

Last updated: February 15, 2026

1. Who We Are

Solerno B.V.
Registered in the Netherlands
KVK: 99089629
BTW: NL868790473B01
Contact: admin@solerno.ai

2. What Data We Collect

When you use our services, we may collect:

• Contact information: name, email address, phone/WhatsApp number
• Project information: app idea description, business name, branding preferences
• Payment information: processed securely by Stripe (we never see your full card details)
• Technical data: IP address, browser type, pages visited (via cookieless analytics)

3. How We Use Your Data

• To deliver the service you requested (building your app)
• To communicate with you about your project
• To process payments via Stripe
• To improve our website and services
• To comply with legal obligations (e.g., tax records)

4. Legal Basis (GDPR)

We process your data based on:

• Contract performance: processing necessary to deliver the service you paid for
• Legitimate interest: improving our service, fraud prevention
• Legal obligation: tax and accounting requirements
• Consent: where applicable (e.g., marketing communications)

5. Third-Party Services

We use the following third-party services that may process your data:

• Stripe (stripe.com) — Payment processing. Subject to Stripe's Privacy Policy.
• Tally (tally.so) — Form submissions. Subject to Tally's Privacy Policy.
• Vercel (vercel.com) — Website hosting. Subject to Vercel's Privacy Policy.

All third-party processors are GDPR-compliant and have Data Processing Agreements (DPAs) in place.

6. Data Retention

• Project data: retained for 2 years after project completion, then deleted
• Payment records: retained for 7 years (Dutch tax requirements)
• Form submissions: retained for 1 year, then deleted

You may request earlier deletion at any time (subject to legal obligations).

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Port your data to another provider
• Object to processing based on legitimate interest
• Withdraw consent at any time

To exercise any of these rights, email admin@solerno.ai. We will respond within 30 days.

8. Cookies

We use cookieless analytics (Plausible or equivalent). Our website does not use tracking cookies or require cookie consent banners.

9. Data Security

We protect your data using industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls. Payment data is handled entirely by Stripe's PCI-DSS compliant infrastructure.

10. International Transfers

Your data may be processed by third-party services (Stripe, Vercel) with servers outside the EU. All such transfers are protected by Standard Contractual Clauses (SCCs) or equivalent safeguards.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

12. Contact

For any privacy-related questions or requests:
admin@solerno.ai
Solerno B.V., Netherlands